Great customer service is what keeps customers coming back, this graph gives a good overview along with the below articles from Zendesk Blog: 1. More than 65% of people have higher expectations for customer service today than they did three to five years ago. (Netomi) Based on this stat, brands… Read More »Opinion of Good Customer Service
Overwhelmingly getting custom base was the number one reason. Then Labor and finally Revenues and Cash Flow.
It looks like inflation is here to stay, the chart shows which products have increased the most. As outlined by Axios What’s new: Consumer costs rose at the fastest pace since 1982. Strip out volatile energy and food components, and it’s the quickest pace since 1991. “The narrative that inflation… Read More »Price Spikes by Product
The increases in copper prices should be good for the Arizona and Arizona copper mines and all the jobs those mines support. As outlined by Axios: Copper prices, which catapulted to record highs this year, may find some staying power. And the government of Chile, the world’s largest producer, holds… Read More »Copper Prices
The hard truth is, many businesses will sell at a low price or not sell at all. Why? Because those business owners don’t understand how to create value and minimize risk for a new owner. Or they don’t understand how a business is sold. Business owners need to learn how… Read More »Tip #37 Business owners need to know what it takes to sell a business!
The gig economy has taken off in the past couple of years, below is a breakdown of the gig workers as surveyed in Aug 2021 in Axios: Axios’ Courtenay Brown writes: One in six Americans have earned cash through gig apps — DoorDash or TaskRabbit, for example — per new… Read More »Gig Economy
Car prices are going through the roof. Inflation just keep coming. As outlined by Axios: At the risk of sounding like a broken record: Used car prices are still going up. Wholesale vehicle prices, or what dealers pay, rose 3.9% in November, putting the year-over-year increase at 43.5%. The big… Read More »Used Car Prices Sets Records
Congratulations! You’ve received an offer to purchase your business … and you weren’t even really thinking of selling right now! Before getting overly excited, it’s best to ensure that you and your company are ready to move on. Private equity firms may be genuine buyers, but please know that these… Read More »Wow! An Unsolicited Offer from a Private Equity Firm!
In this segment Labor is the predominant driver for sellers as well, with the top 3 reasons center around labor and then Tax implications
Definition of a SPAC according to investopedia: A special purpose acquisition company (SPAC) is a company that has no commercial operations and is formed strictly to raise capital through an initial public offering (IPO) for the purpose of acquiring or merging with an existing company. Also known as “blank check companies,” SPACs… Read More »IPOs vs. SPACs